DEPOSITS :

• A $100 deposit is required for ALL treks and the LlamaLlodge Glamping Hut reserved in advance. ALL PAYPAL DEPOSITS MUST BE RECEIVED at the time of making your reservation in order to HOLD your date. If your deposit is not received at the time of making your reservation, you are NOT confirmed as booked and may lose your date to others. The $100 deposit is applied to your total balance.
  
• ALL CHECKS MUST BE RECEIVED within 5 days of making your reservation. 
  
• Personal checks should be mailed to the address on your Reservation Confirmation Invoice.
  
• REFUNDS:
  

• Deposits/Payments will NOT be refunded if you cancel your reservation within 7 days of your scheduled trek or overnight stay.

  Deposits will be refunded if the management of The Wandering Llamas finds it necessary to cancel your scheduled trek. This would only happen due to severe weather conditions or an unexpected, disruptive event that cannot be reasonably anticipated or controlled.

  If you or anyone in your party are over 20 minutes late for your scheduled trek, you will lose your deposit. We feel, out of courtesy, it is not fair for other trekkers to wait more than 20 minutes for lost or late trekkers.

• BAD WEATHER:
  
• WE HIKE RAIN OR SHINE. If WE, the company, cancels due to extremely bad weather (major thunder storm, snow storm, hurricane, etc)
  
• you will receive your deposit back. We will try to reschedule you on another day, but if not possible, we will return your deposit. 
  
• YOU may cancel your hike due to light rain or snow, however, you will not receive your deposit back, since the trek will be ongoing.
  
• LLAMAS:
  
• We try to match up each hiker with one llama, however, on larger groups, you may have to share a llama with another person. 
  
• If you do NOT want to share a llama, please request this in advance and we will set up a PRIVATE TREK for you.
  
• AGE LIMIT:
  
• Sorry, NO children under 5, no exceptions. No babies in backpack carriers. We cover a lot of ground in a short time, please make sure that your younger children are able to hike 2 miles.
  
• DOGS: 
  
• Dogs are allowed on all llama hikes under the following conditions...No dogs allowed at the Glamping Tent.
• Dogs must remain on a sturdy leash at all times while on the llama hike, it must not bark, chase, scare or bite the llamas or people, and the person walking the dog cannot also walk a llama. Dogs are to be walked in the front of the llama herd string so that the llamas can see them.